Shipping policy
Thank you for shopping with us. We are committed to processing and shipping your order as quickly as possible.
Order Processing
- Orders are typically processed within 1–3 business days after payment has been received.
- Orders placed on weekends or holidays will be processed on the next business day.
- During sales, holidays, or periods of high demand, processing times may be extended.
Shipping Methods & Delivery Times
Estimated delivery times begin once your order has been shipped:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (if available)
- Overnight Shipping: 1 business day (if available)
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your shipping address, package weight, and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses.
Lost, Stolen, or Delayed Packages
Once a package has been handed over to the shipping carrier, delivery is the carrier's responsibility. If your package is lost, stolen, or significantly delayed, please contact us and we will assist you in working with the carrier to resolve the issue.
Damaged Shipments
If your order arrives damaged:
- Take photos of the packaging and damaged item(s).
- Contact us within 48 hours of delivery.
- We will work with you to resolve the issue through a replacement, exchange, or refund when appropriate.
International Shipping
International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.
Shipping Restrictions
Some products may not be eligible for shipment to certain locations due to legal or carrier restrictions.
Contact Us
If you have any questions regarding your shipment or order, please contact our customer support team. We are happy to help.